USB Stick Recovery

USB Stick Data Recovery

No Fix - No Fee!

For 25 years, York Data Recovery has been the UK's leading expert in data recovery from USB Flash Drives.
USB Stick Recovery

Software Fault £149

2-3 Days

Mechanical Fault£199

2-3 Days

Critical Service £495

1 Day

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York Data Recovery: The UK’s Premier USB Flash Drive Data Recovery Specialists

For 25 years, York Data Recovery has been the UK’s leading expert in data recovery from USB Flash Drives. We specialise in the complex ecosystem of NAND flash memory, USB bridge controllers, and monolithic designs that define modern thumb drives. Recovery from these devices demands a unique synthesis of chip-off forensics, controller reverse-engineering, and micro-soldering expertise. Our engineers are equipped to handle failures ranging from simple logical corruption to catastrophic physical damage to the USB connector or internal silicon. We support every USB drive brand, interface, and form factor, leveraging a state-of-the-art lab equipped with advanced hardware imagers, chip readers, and a vast inventory of controller-specific firmware tools and donor parts. All recovery cases begin with a free, no-obligation diagnostic.

A 25-Year Legacy of USB Flash Drive Expertise
A quarter-century in data recovery has provided us with an unparalleled archive of knowledge on USB drive technology. We have navigated the entire evolution, from early drives using discrete TSOP-packaged NAND and separate controller chips to modern monolithic (COB – Chip-On-Board) designs where the controller and NAND die are stacked and encapsulated in a single epoxy blob. This historical corpus includes proprietary command sets for thousands of controller families (e.g., Phison, Silicon Motion, Alcor Micro, SMI) and an intimate understanding of their common failure modes, such as the tendency for Phison-based drives to corrupt their firmware after an unsafe ejection. This vast, accumulated knowledge allows us to bypass common pitfalls and implement proven, tailored recovery strategies that are impossible for software-based solutions.


Comprehensive USB Flash Drive Brand & Interface Support

We recover data from all USB drive types, from legacy USB 1.1 to modern USB 3.2 Gen 2 and USB-C.

Top 40 USB Flash Drive Brands & Popular Models in the UK:

  1. SanDisk: Cruzer, Ultra, Extreme, Ultra Fit, Extreme PRO

  2. Samsung: BAR, FIT Plus, Duo Plus

  3. Kingston: DataTraveler, HyperX, IronKey

  4. Lexar: JumpDrive, S75, V400

  5. PNY: Turbo, Elite-X, Attaché

  6. Transcend: JetFlash, StoreJet

  7. Verbatim: Store ‘n’ Go, PinStripe, V3

  8. Integral: Courier, Fusion, Crypto

  9. Toshiba: Hayabusa, TransMemory

  10. Patriot: Supersonic, Magnum

  11. ADATA: Superior, Elite, UE700

  12. Silicon Power: Jewel, Marvel, Blaze

  13. TeamGroup: C175, C181

  14. HP (Hewlett-Packard): x700w, v250w

  15. Dell: (OEM Drives)

  16. Corsair: Flash Voyager, Survivor

  17. Emtec: (Various rebranded lines)

  18. Iomega: (Historical, still encountered)

  19. LaCie: Rugged Key, XtremKey

  20. Kingmax: (OEM and retail)

  21. Super Talent: (Historical, high-end)

  22. Mushkin: Ventura, Atom

  23. OCZ: (Historical, ATV and Enyo series)

  24. Ritek: (Budget brand)

  25. Philips: (Standard series)

  26. Strontium: Nitro, Pollex

  27. Angelbird: (Premium, photography-focused)

  28. WD (Western Digital): My Passport Go

  29. Seagate: Fast, Seven

  30. Freecom: (Various models)

  31. V7: (Budget brand)

  32. Intenso: Premium, High Speed

  33. Ineo: (Budget brand)

  34. ATP: ToughDrive

  35. SuperMicro: (Industrial)

  36. Swissbit: (Industrial)

  37. Imation: (Historical, TwistTie, Nano)

  38. Memorex: (Historical)

  39. TravelTek: (Promotional drives)

  40. Amazon Basics: (Rebranded, various sources)

Supported Interfaces & Form Factors:

  • USB (Universal Serial Bus): USB 1.1 (12 Mbps), USB 2.0 (480 Mbps), USB 3.0/3.1/3.2 Gen 1 (5 Gbps), USB 3.2 Gen 2 (10 Gbps), USB4

  • Connector Types: USB-A, USB-B, Micro-USB, USB-C

  • Form Factors: Standard, Low-Profile, Rubberised, Waterproof, Encrypted (Hardware)


In-Depth Technical Recovery: 30 Software & Logical Faults

Logical failures in USB drives are complicated by the Flash Translation Layer (FTL), which acts as an abstraction layer between the logical file system and the physical NAND.

  1. Accidental Formatting (Quick & Full): The user formats the drive, erasing the file system metadata (FAT32/exFAT/NTFS boot sector).

    • Technical Recovery: We create a physical image of the NAND flash memory, bypassing the USB controller’s logical interface. Using tools like PC-3000 Flash or DeepSpar USB Stabilizer, we perform a low-level analysis of the physical pages. We then use file system carvers that understand the specific controller’s FTL algorithm to reconstruct the previous state of the file system. The FTL’s wear-leveling means that the previous file system data often remains intact in physical blocks until garbage collection erases them, which we prevent by working from a read-only image.

  2. File System Corruption (FAT32/exFAT Boot Sector Damage): The boot sector is corrupted, often by an unsafe ejection, causing the drive to prompt for formatting.

    • Technical Recovery: We work from a physical image. We search for backup boot sectors (standard in exFAT). If unavailable, we manually reconstruct the boot sector by analysing the raw data to deduce parameters like bytes per sector and sectors per cluster. This is done by locating the root directory (FAT32) or the cluster heap (exFAT) and working backwards to calculate the correct geometry, allowing us to build a virtual file system for data extraction.

  3. Virus/Malware Infection (Ransomware): Files are encrypted or the drive’s file system is corrupted by malicious software.

    • Technical Recovery: After creating a physical image, we attempt to identify the ransomware variant to utilise a decrypter. We then perform a physical-level scan of the NAND for unencrypted data remnants. Due to the FTL and wear-leveling, data recovery is time-sensitive. We use file signature carving (searching for JPEG, DOCX, PDF headers) in the physical page data, which can often bypass the encrypted logical layer.

  4. Controller Firmware Corruption: The microcontroller’s firmware, which governs the USB protocol and FTL, becomes corrupted, rendering the drive unrecognised or reporting 0MB capacity.

    • Technical Recovery: We use specialised hardware (e.g., PC-3000 Flash with adapters) to force the controller into a vendor-specific boot mode (e.g., Phison’s “ROM Mode” or SMI’s “Safe Mode”). This bypasses the corrupted firmware and allows direct low-level communication with the NAND. We can then extract a physical image of the NAND and, in some cases, even re-flash the controller’s firmware to make the drive functional again for a logical extraction.

  5. “Drive Not Recognised” / “Unknown Device” (Software-based): The OS detects a device but cannot initialise it due to logical faults in the controller’s presented identity.

    • Technical Recovery: We interrogate the drive using USB protocol analysers and vendor-specific tools to determine if the failure is in the controller’s firmware or the NAND’s ID block. We attempt to reset the controller and, if that fails, move to a physical NAND chip-off recovery to bypass the controller entirely.

  6. Partition Table Corruption (MBR/GPT): The Master Boot Record or GUID Partition Table is damaged, making the drive appear unallocated.

  7. Directory Entry and File Allocation Table Corruption: The FAT or MFT (Master File Table for NTFS) is damaged, scrambling the file structure.

  8. “Please Insert Disk” Error.

  9. “Parameter is Incorrect” Error in Windows.

  10. “Cyclic Redundancy Check” (CRC) Error.

  11. “Device Malfunctioned” Error.

  12. “USB Device Not Recognised: One of the devices attached to this computer has malfunctioned.”

  13. “Windows was unable to complete the format.”

  14. “The file or directory is corrupted and unreadable.”

  15. “Disk Structure is Corrupted and Unreadable.”

  16. “Error 0x800701B1: A device which does not exist was specified.”

  17. “Error 0x80070570: The file or directory is corrupted and unreadable.”

  18. “Error 0x80070057: The parameter is incorrect.”

  19. “Error 0x80071128: The media is write protected.” (Logical, not physical)

  20. “Error 0x80310000: The disk structure is corrupted and unreadable.” (BitLocker related)

  21. “RAW” File System.

  22. Incorrect Capacity Reported.

  23. Data Transfer Freezes or Fails Midway.

  24. Files Disappear After Ejection and Reconnection.

  25. Unsupported File System after use in non-Windows OS.

  26. Lost Partition on USB Drive.

  27. Thumbnail Previews Visible but Original Files Missing.

  28. File System Overhead Sectors Worn Out.

  29. Bad Cluster Marks in File System.

  30. Journaling File System Corruption (e.g., NTFS $LogFile).


In-Depth Technical Recovery: 30 Hardware & Electronic Faults

Physical damage requires direct intervention on the drive’s components, a highly specialised process that often involves micro-soldering.

  1. USB Connector Damage (Broken/Bent Pins/Solder Joints): The physical Type-A or Type-C connector is damaged, breaking the connection to the PCB.

    • Technical Recovery: Under a high-power microscope, we diagnose the damage. For broken solder joints, we reflow the connector using a hot-air rework station and leaded solder for better durability. For broken pins on a standard-A connector, we may perform a connector replacement. For broken traces leading to the connector, we use micro-soldering with enameled wire (as fine as 0.02mm) to bridge the broken connections.

  2. Controller IC Failure: The main processor (controller) is dead due to electrical overstress (EOS), static discharge (ESD), or a manufacturing defect.

    • Technical Recovery: For drives with a discrete controller and NAND, we perform a controller transplant. This requires an identical donor drive. We carefully desolder the faulty controller and replace it with the donor controller. In many cases, the donor controller must be “virginised” or have its firmware modified to accept the patient NAND, as the controller often stores unique adaptive data for the NAND. For monolithic drives, this is significantly more complex and may require a PCB-level transplant.

  3. NAND Flash Memory Chip Failure: The silicon itself degrades, leading to read disturbs, retention errors, or complete failure.

    • Technical Recovery: We perform a “chip-off” procedure. The NAND chip is carefully desoldered from the drive’s PCB using a hot-air rework station. Each chip is read individually using a dedicated NAND reader (e.g., via PC-3000 Flash) to create a binary dump. The complex process of “reassembly” then begins, where we use specialised software to analyse the dumps, reverse-engineer the original controller’s FTL algorithm (including page layout, block management, and ECC), and virtually reconstruct the user data area. This requires a deep understanding of NAND page structure (main area + spare area) and BCH or LDPC ECC codes.

  4. PCB Trace Damage (Cracked Board): The printed circuit board is cracked, often from being bent in a pocket or bag, severing critical data lines.

    • Technical Recovery: The board is inspected under a microscope to map all broken traces. We then use micro-soldering techniques to run jumper wires between the broken ends of the traces. This requires a steady hand, a micro-manipulator, and a high-precision soldering station. We then reinforce the repair with UV-curable solder mask to prevent future breaks.

  5. Water/Liquid Damage with Corrosion: The drive has been exposed to liquid, causing oxidation and short circuits on the PCB.

    • Technical Recovery: The drive is carefully disassembled and cleaned in an ultrasonic bath with a specialised electronics cleaning solution to remove all corrosion. It is then thoroughly dried in a controlled environment. We then inspect under a microscope for corroded components or traces, repairing or replacing them as necessary. We then test the PCB for shorts before applying power.

  6. Crystal Oscillator Failure: The tiny crystal that provides the clock signal for the controller fails, preventing the drive from initialising.

    • Technical Recovery: We diagnose this by checking for clock signal using an oscilloscope. The faulty crystal is desoldered and replaced with an identical one from our donor inventory.

  7. Voltage Regulator Failure: The onboard LDO (Low-Dropout Regulator) or DC-DC converter fails, providing incorrect voltage to the controller or NAND.

  8. Short Circuit on PCB (from Liquid or Surge): A component fails short, preventing the drive from powering up.

  9. Damaged Ball Grid Array (BGA) under Controller: Solder balls under the controller chip crack, leading to intermittent connection.

  10. Overheating Damage to Components: Chronic overheating desolders components or damages the silicon.

  11. Wear and Tear (NAND End of Life): The NAND flash has reached its P/E (Program/Erase) cycle limit.

  12. Physical Crack in the NAND Flash Die.

  13. Detached Components from Impact.

  14. Failed On-Board Fuse.

  15. Corroded Resistors/Capacitors.

  16. ESD (Electrostatic Discharge) Damage to Controller.

  17. Internal Trace Corrosion (Galvanic).

  18. Monolithic (COB) Drive Damage: The epoxy-coated chip is physically cracked or damaged.

  19. Broken Internal Interconnects in Monolithic Drives.

  20. Damaged USB-C Port with Broken CC Pins.

  21. Failed Internal Oscillator Circuit.

  22. Corrupted Configuration EEPROM.

  23. “Locked” Encrypted Drive that Cannot be Unlocked (Hardware level).

  24. Physical Damage to the Drive Casing Preventing Access.

  25. Manufacturing Defects (e.g., Cold Solder Joints).

  26. Incompatible Charger/Port Causing Electrical Overstress.

  27. Physical Abrasion of Contact Pads.

  28. Internal Moisture Detection Strip Triggered (on advanced drives).

  29. Firmware Corruption in Controller’s Internal ROM.

  30. Power Surge Damaging Both Controller and NAND.


Why Choose York Data Recovery?

  • 25 Years of USB Flash Drive Forensics: Our deep knowledge of controller protocols and NAND flash management is your greatest asset.

  • Chip-Off & Micro-Soldering Expertise: We go far beyond software recovery, performing physical component-level repairs and NAND reading for the most severe cases.

  • Advanced Tooling & Microscope Workstations: Essential for successful PCB-level repairs and chip handling.

  • Free, Transparent Diagnostics: We provide a clear, detailed report and a no-obligation quote before any work begins.

If your USB Flash Drive is failing, do not attempt to format it, run chkdsk, or use consumer recovery software. These actions can trigger the drive’s garbage collection or cause further physical damage, permanently erasing your data. Contact the expert engineers at York Data Recovery today for your free diagnostic assessment.

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