A disk clicking, an SSD the machine no longer sees, a RAID that failed during a rebuild, a card showing its pictures as empty: get a quote first on 0800 689 0668 (or with the free online diagnostic), then send the device to the bench. We diagnose at no cost, the quote arrives fixed, and in most cases you only pay if we recover your data.
Get a quote first on 0800 689 0668 or with the free online diagnostic, post your device, hear what may be recovered and how much it would cost, and then decide. You owe nothing for finding out.
Diagnosis costs nothing. Diagnosis first, a fixed written quote second, the work third; the full cost of each service can be found on our data recovery prices page.
Whether it's a broken USB stick or a SAN containing forty drives, both receive the same proper diagnosis, followed by one honest file recovery service, whether files were simply deleted, damaged in some way, or the device is completely dead. Select your device below, or call us and tell us exactly what happened.
The majority of failed hard drives arrive here with a similar story: it made a…
Tracked postage means SSD data recovery works anywhere in the UK, but most of it comes…
The NVMe stick is the fastest consumer storage ever produced, but it dies suddenly…
York's livelihood is based on being photographed: weddings at York Minster, tourists taking photos…
The dissertation, the payroll, the one copy of the wedding, all on a stick that bent in…
Laptops choose their moments: dead first thing on the morning of the deadline, endlessly looping…
Every family’s photo collection is stored somewhere in a “tower,” and every small…
An endless grey screen on your computer, an endlessly flashing folder with a question mark, a…
A MacBook rarely complains when it dies: it refuses the charger, sleeps without waking up…
This rule applies to every desk in York: the drive carrying the only copy is the one…
The quiet box on the top of the shelf had the business records and the family archives…
The camera saw it, then the DVR/recorder failed, the loop rolled over the week in question, or…
Degraded for months, then the second drive failed about 20 minutes into the rebuild, or…
SAN (Storage Area Network) failures cause all servers using it to go down…
When you arrive at work or home, every file has an odd-looking extension and every…
The dreaded blue screen asking for 48 numbers no one had written down, blocking…
Forensic recovery (as opposed to simply recovering data) requires not just that your…
Call us on 0800 689 0668 or fill in the free online diagnostic, with a simple explanation; no technical terms needed.
Once you have your quote, post it tracked and insured to our Leeds lab, where it arrives the next working day. Alternatively, drive it over to the Leeds lab's reception, about 40 minutes down the A64, Monday to Friday, 9am to 5:30pm, no appointment needed.
We will provide written details of the fault, the odds, and one fixed price, all within two working days of the device arriving at our Leeds lab.
Give your consent to proceed, and we will send everything recovered back to you on an encrypted drive.
Get a quote first, by calling us on 0800 689 0668 or using our free online diagnostic tool. After receiving your quote, tracked and insured post is how nearly every job reaches us: it is the fastest and safest way to get your drive to our lab in Leeds. There's no collection service, so the parcel is yours to send, or you can hand it in at the Leeds lab's reception.
Is the hard drive or SSD still inside a machine, such as a laptop, MacBook, iMac, CCTV/DVR system or server? Please remove the hard drive or SSD from the machine first and then post just the bare drive by itself; we do not provide a service for removing drives from devices. For a server or RAID, send every disk, each clearly marked with its bay. For a NAS, send its disks labelled by bay if you can remove them, otherwise send the NAS itself. We cannot work on storage soldered to the motherboard (e.g. Apple Silicon Macs, T2 Macs and certain slim laptops): if it doesn't come out, it can't come in. If you are unsure whether your storage is removable, call us before sending.
↓ Print the booking-in & shipping form (PDF)
Once you have your quote, send your package addressed to Leeds Data Recovery (about a 40 minute drive from York on the A64 & A1(M) or next working day if you want to send it using trackable post). We will contact you as soon as we have taken delivery of your package and put it in line to be worked upon.
Can't figure out what to pack? Ring 0800 689 0668 first, or try our free online diagnostic tool.
"WD Passport with every photo of the kids on it, dropped on a tiled kitchen floor. It was clicking when I posted it Tuesday; by Friday I knew the lot was coming back. Sensible people, no drama."
Helen B · Selby"Our practice server dropped a second disk halfway through a rebuild and our IT firm went quiet. These engineers imaged all four drives and handed back seven years of accounts. Can't fault them."
David P · Malton"Final-year project on a USB stick that snapped clean off in the laptop. Straight answers on the phone, connector rebuilt, files back with photos of the repair as proof. Saved my degree, honestly."
Sophie K · TadcasterAcross North Yorkshire, from the city walls through to Selby, Malton, Ripon, Thirsk and the coast, we provide the data recovery services York homes and businesses rely on, and because everything moves by tracked next-day post we also offer hard drive recovery UK wide, so a drive sent from Cornwall gets the same treatment as one from Clifton. Business at a standstill? There's a plain-English guide to disaster recovery services in York on the blog.
Free assessment, one fixed price, and in most cases you only pay if we recover your data. Contact us online or by phone.