A hard drive that's started clicking, an SSD the machine no longer sees, a RAID that fell over mid-rebuild, a card of photos reading blank — bring it to the bench. Diagnosis costs nothing, the quote arrives fixed, and most jobs carry no fix, no fee.
Post the device, hear what's recoverable and what it'll cost — then make your mind up. Nowt owed for finding out.
Finding out is always free. Diagnosis first, one fixed quote in writing second, work third — the full numbers sit on our data recovery prices page.
A snapped USB stick gets the same care as a forty-drive SAN: proper diagnosis, then one honest file recovery service covering the deleted, the damaged and the plain dead. Pick your device below, or ring up and describe what happened.
Most failed drives arrive here with the same story: it clicked a few times, it…
SSD data recovery UK-wide is what tracked post buys you, though most of what lands on…
NVMe sticks are the fastest consumer storage ever sold and the most abrupt about…
York earns a living being photographed — weddings at the Minster, tourists on the…
The dissertation, the payroll, the only copy of the wedding — on a stick that bent in…
Laptops pick their moments — dead the morning of the deadline, looping on the logo…
Every family's photo archive lives in a tower somewhere; every small firm's accounts…
A grey screen that never moves on, a folder blinking its question mark, a chime and…
A MacBook rarely makes a fuss about dying: it declines the charger, or sleeps and…
The rule holds on every desk in York: the drive carrying the only copy is the one…
The quiet box on the shelf held the company files and the family archive both — until…
The camera saw it — then the recorder died, the loop rolled over the crucial week, or…
Degraded for months, then the second disk quit twenty minutes into the rebuild — or…
When shared storage stumbles, every server leaning on it goes down together. We…
You arrive to find every document wearing a strange extension and a demand note in…
A blue screen demanding 48 digits nobody wrote down, standing between a business and…
The laptop came back suspiciously clean, the leaver started with a competitor on…
Ring 0800 689 0668 or fill in the free online diagnostic — plain description, no jargon needed.
Post it tracked and insured to our Leeds location — next working day — or drive it over, 40-odd minutes down the A64.
Inside 2 working days of arrival you'll have the fault, the odds, and one fixed price in writing.
Give the go-ahead and everything recovered travels back to you on an encrypted drive.
Nearly every job on our bench arrived by tracked, insured post — it's the quickest, safest route in. There's no collection service, so the parcel is yours to send or hand in.
Is the drive still inside a computer, laptop, MacBook, iMac, CCTV / DVR or server? Take the hard drive or SSD out first and post the bare drive on its own — removing drives from machines isn't a service we offer. Storage that's soldered to a motherboard (Apple Silicon Macs, certain slim laptops) is the one thing we can't work on: if it doesn't come out, it can't come in.
↓ Print the booking-in & shipping form (PDF)
Address the parcel for the attention of Leeds Data Recovery — about 40 minutes from York via the A64 and A1(M), or next working day by tracked post. You'll hear from us the moment it's booked onto the bench.
Not certain what to pack? Ring 0800 689 0668 first, or run the free online diagnostic.
"WD Passport with every photo of the kids on it, dropped on a tiled kitchen floor. It was clicking when I posted it Tuesday; by Friday I knew the lot was coming back. Sensible people, no drama."
Helen B · Selby"Our practice server dropped a second disk halfway through a rebuild and our IT firm went quiet. These engineers imaged all four drives and handed back seven years of accounts. Can't fault them."
David P · Malton"Final-year project on a USB stick that snapped clean off in the laptop. Straight answers on the phone, connector rebuilt, files back with photos of the repair as proof. Saved my degree, honestly."
Sophie K · TadcasterFrom the city walls out to Selby, Malton, Ripon, Thirsk and the coast, we provide the data recovery services York region homes and businesses keep coming back to — and because everything moves by tracked next-day post, we take on hard drive recovery UK wide as well, so a drive from Cornwall gets the same bench as one from Clifton. Business at a standstill? There's a plain-English guide to disaster recovery services in York on the blog.
Free diagnosis, one fixed figure, no fix no fee on most jobs — start online or pick up the phone.