A Georgian market town on the edge of the Howardian Hills, approximately 20 minutes from York, where many more people work from home than you'd think. Once quoted, Easingwold's failed drives go in the post, and the news comes back within 2 working days.
Data recovery jobs in Easingwold are diagnosed free of charge. One fixed written quote comes before any work starts, and in most cases you will only pay if we recover your data.
Easingwold goes about its working life quietly. Behind the many Georgian facades around the cobbled market place of this YO61 community, there are plenty of home offices, including consultants, designers and tradespeople who run their books out of a spare bedroom, and plenty of retired folks busy enough to build up serious photo archives, family history projects and club records. Likewise, the villages under the Howardian Hills (Crayke, Stillington, Huby, Alne and Tollerton) follow the same pattern, each with its share of farm offices and "kitchen table" businesses. What we see from all of them is the classic single-copy failure: the external hard drive that was the backup, until it clicked; the laptop that had everything stored on it, until it stopped working.
To resolve the distance issue, we use the post box. After you've got your quote (call 0800 689 0668 or complete the free online diagnostic), wrap the drive or card well (a laptop or desktop hard drive on its own, or an external drive whole, with its lead and power supply) and send it tracked from Easingwold to reach our Leeds lab the very next working day: Leeds Data Recovery, 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA. We don't provide a collection service, however anyone visiting Leeds can drop off their device at the Leeds lab's reception, Monday to Friday, 9am to 5:30pm, without an appointment. The free diagnostic is completed within 2 working days of the parcel arriving and ends with a plain-language verdict: what is wrong with the device, the honest prospects of recovery, and one fixed price in writing that stays fixed.
Our terms don't bend for anyone, which is the reassurance. For logical work, you only pay if we recover your data. If your drive needs opening due to mechanical, electrical or water damage, we require 50% of the quote upfront for the bench stage, with the balance payable only if we recover your data. Ransomware, CCTV and BitLocker are classified as forensic and are paid upfront once you accept the fixed quote. We cannot accept mobile phones or tablets, and storage soldered onto a motherboard is outside what we take in. Some recent slim laptops fall into this category, so if you're not sure which kind you have, ring 0800 689 0668 before packing. All recovered data is returned to you on new media, tracked the whole way.
Get a quote first, by calling us on 0800 689 0668 or using our free online diagnostic tool. After receiving your quote, tracked and insured post is how nearly every job reaches us: it is the fastest and safest way to get your drive to our lab in Leeds. There's no collection service, so the parcel is yours to send, or you can hand it in at the Leeds lab's reception.
Is the hard drive or SSD still inside a machine, such as a laptop, MacBook, iMac, CCTV/DVR system or server? Please remove the hard drive or SSD from the machine first and then post just the bare drive by itself; we do not provide a service for removing drives from devices. For a server or RAID, send every disk, each clearly marked with its bay. For a NAS, send its disks labelled by bay if you can remove them, otherwise send the NAS itself. We cannot work on storage soldered to the motherboard (e.g. Apple Silicon Macs, T2 Macs and certain slim laptops): if it doesn't come out, it can't come in. If you are unsure whether your storage is removable, call us before sending.
↓ Print the booking-in & shipping form (PDF)
Once you have your quote, send your package addressed to Leeds Data Recovery (about a 40 minute drive from York on the A64 & A1(M) or next working day if you want to send it using trackable post). We will contact you as soon as we have taken delivery of your package and put it in line to be worked upon.
Not sure what to pack? Call 0800 689 0668 first, or use our free online diagnostic.
Start online or ring us on the freephone for a free diagnosis and one fixed price in writing. On most jobs, you only pay if we recover your data.