Three active breweries, a river with a long memory and the closest town on this site to our Leeds bench: Tadcaster's failed drives make the shortest journey of anyone's, and still get the same unhurried treatment when they arrive.
All Tadcaster jobs are diagnosed free of charge. All jobs have a fixed written quote before any work begins, and in most cases you only pay if we recover your data.
No other town knows better than Tadcaster the destructive power of water on an operational business. At the end of 2015, the River Wharfe tore through the bridge connecting the two parts of the town, leaving them cut in two for a year. During this time, cellar and ground floor premises on either side of the river were given a stark reminder as to where their paper records, tills and computer equipment had been stored, and "the flood" remains a common theme in enquiry calls from Tadcaster (LS24), including many old drives which were submerged several years ago and are only now being found in drawers, and local businesses who vowed never again to keep the only copy of their working data at skirting board level. Otherwise, Tadcaster's working data is classic Yorkshire market-and-industry: brewery operations and their contractors, quarrying and haulage trades, the shops along Bridge Street, and private households with the usual photo libraries and student laptops.
In geography terms Tadcaster has the best access of any town on this site, with our Leeds lab (Leeds Data Recovery, 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA) being roughly only twenty minutes away via the A64 and A1(M). Once you receive your quote, a tracked parcel posted today can be on the bench next working day. In addition, drop-offs at our Leeds lab's reception (Monday to Friday, 9am to 5:30pm, no appointment needed) will also be relatively quick for anybody that works in Leeds. We do not offer a collection service, though with such good transport links it hardly matters. Regardless of how your device reaches us, we will complete your free diagnosis within two working days of its receipt, and give you one single fixed written quote prior to attempting recovery.
There's also an added Tadcaster-specific detail. Logical faults: you only pay if we recover your data. Water damage (something of a specialist subject in this town) sits with mechanical and electrical damage in our "invasive" category, so when we do the bench work for that type of repair, we'll need half the quote upfront, but won't charge the rest unless we're able to recover your data. The single most important thing to remember about any device that has got wet, whether this winter or back in 2015: don't turn it back on to check and don't try to dry it on a radiator. First, get a quote by calling 0800 689 0668 or with the free online diagnostic, then send the drive to us exactly as you found it; damp is fine, powered is not. Ransomware, CCTV and BitLocker fall under the forensic class and are paid upfront once you accept your fixed quote. We take no phones, no tablets and nothing soldered to a motherboard; call 0800 689 0668 to discuss the edge cases. Church Fenton, Ulleskelf, Stutton, Appleton Roebuck and the LS24 villages use identical terms.
Get a quote first, by calling us on 0800 689 0668 or using our free online diagnostic tool. After receiving your quote, tracked and insured post is how nearly every job reaches us: it is the fastest and safest way to get your drive to our lab in Leeds. There's no collection service, so the parcel is yours to send, or you can hand it in at the Leeds lab's reception.
Is the hard drive or SSD still inside a machine, such as a laptop, MacBook, iMac, CCTV/DVR system or server? Please remove the hard drive or SSD from the machine first and then post just the bare drive by itself; we do not provide a service for removing drives from devices. For a server or RAID, send every disk, each clearly marked with its bay. For a NAS, send its disks labelled by bay if you can remove them, otherwise send the NAS itself. We cannot work on storage soldered to the motherboard (e.g. Apple Silicon Macs, T2 Macs and certain slim laptops): if it doesn't come out, it can't come in. If you are unsure whether your storage is removable, call us before sending.
↓ Print the booking-in & shipping form (PDF)
Once you have your quote, send your package addressed to Leeds Data Recovery (about a 40 minute drive from York on the A64 & A1(M) or next working day if you want to send it using trackable post). We will contact you as soon as we have taken delivery of your package and put it in line to be worked upon.
Not sure what to pack? Call 0800 689 0668 first, or use our free online diagnostic.
Start online or ring us on the freephone for a free diagnosis and one fixed price in writing. On most jobs, you only pay if we recover your data.