Three working breweries, a river with a memory, and the closest town on this site to our Leeds bench — Tadcaster's failed drives make the shortest journey of anyone's, and get the same unhurried treatment when they arrive.
Tadcaster jobs are diagnosed free. One fixed written quote before any work starts — no fix, no fee on most recoveries.
Tadcaster knows better than most towns what water can do to a working building. When the Wharfe tore through the bridge at the end of 2015 and the town spent a year cut in two, cellars and ground floors on both banks learned the hard way where their paperwork, tills and computers had been sitting — and 'the flood' still turns up in enquiries from LS24: drives that took a soaking years ago and have finally been found in a drawer, and businesses that resolved never again to keep the only copy at skirting-board height. The town's working data is otherwise classic Yorkshire market-and-industry: the breweries and their contractors, the quarrying and haulage trades, the shops along Bridge Street, and households with the usual photo drives and student laptops.
Geography deals Tadcaster the best hand on this site: our Leeds location is barely twenty minutes down the A64 and A1(M) — Leeds Data Recovery, 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA — so a tracked parcel posted today is on the bench next working day, and hand-ins at reception (Monday to Friday, 9am–5:30pm) are a genuinely short errand for anyone working in Leeds. There's no collection service, which twenty minutes of A64 makes fairly academic. However it travels, the free diagnostic completes inside 2 working days of arrival and produces one fixed figure in writing before anything is attempted.
The terms come with a Tadcaster-relevant note. Logical faults run no fix, no fee. Water damage — this town's specialist subject — sits with mechanical and electrical damage in the invasive class: the clean-air work takes half the quote upfront, the balance only on success. And the golden rule for anything that's been wet, this winter or in 2015: don't power it up to see, and don't dry it on a radiator — send it exactly as found, damp is fine, powered is not. Ransomware, CCTV and BitLocker are forensic-classed, paid upfront in full. No phones, no tablets, nothing soldered to a motherboard; 0800 689 0668 answers the edge cases. Church Fenton, Ulleskelf, Stutton, Appleton Roebuck and the LS24 villages use identical terms.
Nearly every job on our bench arrived by tracked, insured post — it's the quickest, safest route in. There's no collection service, so the parcel is yours to send or hand in.
Is the drive still inside a computer, laptop, MacBook, iMac, CCTV / DVR or server? Take the hard drive or SSD out first and post the bare drive on its own — removing drives from machines isn't a service we offer. Storage that's soldered to a motherboard (Apple Silicon Macs, certain slim laptops) is the one thing we can't work on: if it doesn't come out, it can't come in.
↓ Print the booking-in & shipping form (PDF)
Address the parcel for the attention of Leeds Data Recovery — about 40 minutes from York via the A64 and A1(M), or next working day by tracked post. You'll hear from us the moment it's booked onto the bench.
Not certain what to pack? Ring 0800 689 0668 first, or run the free online diagnostic.
Free diagnosis, one fixed written figure, no fix no fee on most jobs — start online or ring the freephone.