Where the Wolds meet the Vale of York, Pocklington mixes old market-town trade with new estates full of York commuters — and when YO42's drives and laptops give up, they go by tracked post, not down the A1079.
Pocklington jobs are diagnosed free. One fixed written quote before any work starts — no fix, no fee on most recoveries.
Pocklington's data has two accents. The old one is agricultural: the Wolds-edge farms and rural businesses whose records, maps and accounts live in converted-outbuilding offices, usually on one PC and one external drive of a certain age. The new one commutes: the estates that have grown around the town fill each morning's A1079 with York-bound traffic, and their households run on laptops that carry work home, family photo drives, and student machines under real deadline pressure. Add the school's long shadow, the gliding club's cameras, Burnby Hall's visitors filling cards among the lily ponds, and the independents along Market Street, and YO42 posts us a proper cross-section.
The service asks one thing of Pocklington: a trip to the post office counter. Tracked from there, a parcel is at our Leeds location the next working day — Leeds Data Recovery, 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA — and bigger kit off a farm or an industrial unit takes the same road, boxed properly and sent insured with the drives labelled before they move. Inside 2 working days of arrival, the free diagnostic is complete: you get the fault in plain words, the realistic odds, and one fixed figure in writing. Nothing is attempted until you've approved it.
The terms read the same from every postcode we serve, so here they are in Pocklington's copy: logical faults run no fix, no fee; mechanical, electrical, water or fire damage means the clean-air bench at half the quote upfront, balance on success; ransomware, CCTV and BitLocker are forensic-classed and paid upfront in full. Phones and tablets we don't take, nor chips soldered to a motherboard — a minute on 0800 689 0668 settles any doubt. Market Weighton, Stamford Bridge, Wilberfoss, Barmby Moor and the Wolds villages post in on identical terms, and recovered files come back on fresh media, tracked.
Nearly every job on our bench arrived by tracked, insured post — it's the quickest, safest route in. There's no collection service, so the parcel is yours to send or hand in.
Is the drive still inside a computer, laptop, MacBook, iMac, CCTV / DVR or server? Take the hard drive or SSD out first and post the bare drive on its own — removing drives from machines isn't a service we offer. Storage that's soldered to a motherboard (Apple Silicon Macs, certain slim laptops) is the one thing we can't work on: if it doesn't come out, it can't come in.
↓ Print the booking-in & shipping form (PDF)
Address the parcel for the attention of Leeds Data Recovery — about 40 minutes from York via the A64 and A1(M), or next working day by tracked post. You'll hear from us the moment it's booked onto the bench.
Not certain what to pack? Ring 0800 689 0668 first, or run the free online diagnostic.
Free diagnosis, one fixed written figure, no fix no fee on most jobs — start online or ring the freephone.