At the edge of both the Yorkshire Wolds and the Vale of York, Pocklington combines an old market town with new housing estates full of York commuters, and when YO42's drives and laptops give up, they don't go down the A1079: they come to us by tracked post.
Pocklington jobs are diagnosed free. One single written quote is provided before any work is undertaken, and in most cases you only pay if we recover your data.
Pocklington's data has two distinct "accents". The old one is agricultural: the farms and rural businesses at the edge of the Wolds, whose records, maps and accounts live in converted-outbuilding offices, usually on one PC plus an external hard drive of a certain age. The new one commutes: the estates that have grown up around the town fill each morning's A1079 with traffic heading into York, and those households rely on laptops that carry work home, family photo drives, and student computers used to finish assignments under real deadline pressure. Add the school's long shadow, the gliding club's cameras, Burnby Hall's visitors filling memory cards among the lily ponds, and the independent businesses on Market Street, and YO42 sends us a proper cross-section.
The service asks two things of Pocklington: first a quote, on 0800 689 0668 or with the free online diagnostic, then a trip to the post office counter. Sent tracked from there, a parcel reaches our Leeds lab the next working day (Leeds Data Recovery, 17th Floor, The Pinnacle, Albion Street, Leeds LS1 5AA). Bigger kit from a farm or an industrial unit takes the same route: take the disks out and label each one with its bay or slot number before they move, then box them properly and post them insured. Within 2 working days of arrival, the free diagnostic is complete, and you get the fault in plain English, the realistic odds of recovery, and one fixed price in writing. Nothing is attempted until you've approved it.
All the postcodes we cover have the same terms, so here they are for Pocklington: logical faults: you only pay if we recover your data. Mechanical, electrical, water or fire damage: the repair bench, with half the quote paid upfront and the balance only if we recover your data. Ransomware, CCTV and BitLocker: forensic-classed and paid upfront in full once you accept the fixed quote. We don't take phones or tablets, or chips soldered to a motherboard; a minute on 0800 689 0668 settles any doubt. Market Weighton, Stamford Bridge, Wilberfoss, Barmby Moor and the Wolds villages post in on identical terms once quoted, and recovered data is returned to you on brand new media, again tracked.
Get a quote first, by calling us on 0800 689 0668 or using our free online diagnostic tool. After receiving your quote, tracked and insured post is how nearly every job reaches us: it is the fastest and safest way to get your drive to our lab in Leeds. There's no collection service, so the parcel is yours to send, or you can hand it in at the Leeds lab's reception.
Is the hard drive or SSD still inside a machine, such as a laptop, MacBook, iMac, CCTV/DVR system or server? Please remove the hard drive or SSD from the machine first and then post just the bare drive by itself; we do not provide a service for removing drives from devices. For a server or RAID, send every disk, each clearly marked with its bay. For a NAS, send its disks labelled by bay if you can remove them, otherwise send the NAS itself. We cannot work on storage soldered to the motherboard (e.g. Apple Silicon Macs, T2 Macs and certain slim laptops): if it doesn't come out, it can't come in. If you are unsure whether your storage is removable, call us before sending.
↓ Print the booking-in & shipping form (PDF)
Once you have your quote, send your package addressed to Leeds Data Recovery (about a 40 minute drive from York on the A64 & A1(M) or next working day if you want to send it using trackable post). We will contact you as soon as we have taken delivery of your package and put it in line to be worked upon.
Not sure what to pack? Call 0800 689 0668 first, or use our free online diagnostic.
Start online or ring us on the freephone for a free diagnosis and one fixed price in writing. On most jobs, you only pay if we recover your data.