If you have lost a single hard disk from an array of disks configured as RAID 0, the entire array will be silent, but it has not been destroyed. Get a quotation first on 0800 689 0668 or via our free online diagnostic, then send all disks (the entire array), each clearly marked with its bay number; then we will image every disk, determine the geometry of the stripe, and reassemble your data in software completely.
A RAID quote will always be accurate. First get a free diagnosis, then just one written price quotation from us, from £500 + VAT (depending on the number of members), and on a logical recovery you only ever pay if we can recover your data.
A RAID 0 configuration writes every file across the full membership of the array, leaving none in reserve. The volume only lives as long as its unluckiest disk.
Each member of the RAID 0 holds only fragments, scattered across the whole set. When one of these disks dies, the entire RAID 0 will go silent. The path forward is to obtain images of each member and reconstruct the pieces in software.
No parity, no mirrors: that was the price paid for the speed. A stripe cannot grow back a part that is missing from itself. Therefore, disciplined imaging is the only honest way to get your data back.
A dead controller, bridge or enclosure often leaves a perfectly healthy set stranded. The job then becomes finding the stripe layout and raising the volume from capture images of each member.
Re-creating the array, or a firmware problem, can destroy the configuration parameters for the stripe layout. Rebuilt with the incorrect parameters, the data will appear as static, so the actual values are extracted from the individual captures.
When files are interleaved over multiple drives in a RAID, one patch of failing sectors on one member will damage hundreds of files. The hardware used to image the disks gathers all of the sectors that can still be read around the failing ones.
If format, initialise or 'repair' are run against a broken stripe, they destroy the disk structures a recovery relies upon. Has this already happened? If so, turn everything off now and do not continue.
With no redundancy in its design, each disk contains information that does not reside on another. Every member goes onto a hardware imaging device, with any physically failed drive visiting the head-swap bench first. Once all members are imaged, member order, block size and where the stripe starts are determined by analysing the captured images. The data is then reassembled in software, a file system is raised on the result and the files come out, without a single write landing on an original.
A striped set can't heal itself, and a failing member gives up a little more each time the power comes on. The right move is a dull one: shut everything down and leave the initialise and repair buttons alone, because both write over the layout evidence a reconstruction depends on. Then, once you have your quote, get the complete set of disks to us exactly as they were found, each labelled with its bay number.
Video editing PCs, gaming rigs, small servers and speed-first NAS systems: striped volumes come to our bench from homes and businesses across York, Tadcaster, Middlesbrough and the wider county. Once you have your quote, all the members travel together, each labelled with its bay number, to our Leeds lab, either by tracked and insured post or down the A64 with you to reception, Monday to Friday, 9am to 5:30pm, with no appointment needed. For further information see RAID recovery and NAS recovery; pricing is on the data recovery cost page.
We image your entire set of drives, solve the stripe layout and deliver your recovered files. A free diagnostic comes first, then a written quotation.
Get a quote first, by calling us on 0800 689 0668 or using our free online diagnostic tool. After receiving your quote, tracked and insured post is how nearly every job reaches us: it is the fastest and safest way to get your drive to our lab in Leeds. There's no collection service, so the parcel is yours to send, or you can hand it in at the Leeds lab's reception.
Is the hard drive or SSD still inside a machine, such as a laptop, MacBook, iMac, CCTV/DVR system or server? Please remove the hard drive or SSD from the machine first and then post just the bare drive by itself; we do not provide a service for removing drives from devices. For a server or RAID, send every disk, each clearly marked with its bay. For a NAS, send its disks labelled by bay if you can remove them, otherwise send the NAS itself. We cannot work on storage soldered to the motherboard (e.g. Apple Silicon Macs, T2 Macs and certain slim laptops): if it doesn't come out, it can't come in. If you are unsure whether your storage is removable, call us before sending.
↓ Print the booking-in & shipping form (PDF)
Once you have your quote, send your package addressed to Leeds Data Recovery (about a 40 minute drive from York on the A64 & A1(M) or next working day if you want to send it using trackable post). We will contact you as soon as we have taken delivery of your package and put it in line to be worked upon.
Can't figure out what to pack? Ring 0800 689 0668 first, or try our free online diagnostic tool.